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Kristen & Joe Fields, Whipty-Do!, tell their story and then COVID HIT.
Whipty-Do!, Joe & Kristen Fields, their story – Episode 17
Category Archives: Podcasts
Bliss Small Batch Creamery, Theresa Fouquette – Episode 16
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Today I had the pleasure to talk with Theresa Fouquette, co-owner, of Bliss Small Batch Creamery. Theresa talks about her vision on building her first store, adapting to the COVID 2020, and her dreams for future growth with mobile carts, trucks, and retail shops.
Music: https://www.purple-planet.com
Chocolate Shoppe Ice Cream – David Deadman, NICRA 2018 Convention Chair, Episode 15
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Chocolate Shoppe Ice Cream – David Deadman, NICRA 2018 Convention Chair, Episode 15
Show Links and Links:
2018 NICRA CONVENTION GUEST SPEAKER Brain Smith of Ample Hills Creamery, Brooklyn, NY
National Ice Cream Retailers Association – Steve Christensen, Executive Director, Episode 14
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National Ice Cream Retailers Association – Steve Christensen, Executive Director
Just last week, I caught up with my good friend Steve Christensen and we talked about the retail ice cream industry. He talked about his life journey and business experiences that have helped him prepare for his new job as the ( August 2018) Executive Director of the National Ice Cream Retailers Association (NICRA). Steve talks about the history and people that have made NICRA a wonderful group to be part of.
Steve and I talked about how NICRA is the best resource for new operators just getting started in our industry. Where else can you sit down with a Carl Chaney of Chaney’s Dairy Barn or David Deadman of Chocolate Shoppe Ice Cream and talk about how to get started in the ice cream industry. As Steve said, Carl and David are just 2 examples of the wonderfully successful operators in NICRA that are available to help new shop owners.
Show Notes:
2018 NICRA CONVENTION, 10 REASONS TO COME VIDEO
FACEBOOK ICE CREAM MEMBERS ONLY
Brian Smith w/Ample Hills Creamery, Keynote Speaker @ 2018 NICRA Convention
Clementine’s Naughty & Nice Creamery by Tamara Keefe – Episode 13
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Clementine’s Naughty & Nice Creamery
Clementine’s Naughty & Nice Creamery, owner, Tamara Keefe and I talk about how she started in the small batch, handcrafted, ice cream industry and how she is growing her brand.
Tamara has some great suggestions for those soon to be shop owners about social media, budgeting, and what it takes to open you first store.
Inside Clementine’s with (2) C. Nelson Mfg., Co Curved Glass/HIV ice cream dipping cabinets
Clementine’s Store #2
NICRA Join today!
NICRA, National Ice Cream Retailers Association
Chaney’s Dairy Barn – Carl Chaney talks about the journey – Episode 12
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I had the pleasure to meet Debra & Carl Chaney, the summer of 2003, before they opened their shop, I had the pleasure to work with the Chaney’s on their recipes and flavorings for their great tasting homemade ice creams.
This is the story as told by Carl Chaney, “if you are welling to get up early and stay up late you too can enjoy the fruits of your hard work”.
This is a story about an American dream by a hard working family from Bowling Green, KY.
May I introduce to you Carl Chaney.
The Solar Eclipse at Chaney’s Dairy Barn
NICRA Join today!
NICRA, National Ice Cream Retailers Association
GLICFFA 2017 – SOCIAL MEDIA SKILLS – SELLING – TAYLOR FREEZER OF MICHIGAN – Episode 11
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A conversation with Jake Klein, Lead Project Manager, Taylor Freezer of Michigan. I caught up with Jake at the 2017 GLICFFA Convention in Lansing, MI on February 4th I was working the Taylor Freezer of MI booth helping with their customers and sales reps. He talks about his roll at the ice cream & food specialty sales company in Michigan. Jake handles the social media, web design, and related internet and marketing areas at the distributorship. He talks about how he is 
updating the sales reps awareness a of social media tools and how they can continue to grow their sales as well as serve existing customers. Jake tells me how he brings together the internet marketing support programs from Taylor Company and ties it in with his companies sales and service needs. He is working hard to blend the best of the past with the tools of the future. Enjoy and I trust you will find it of value.
Mike Rodemann with Hillson Nut Company talked Pecans at the Mid-America Restaurant Expo, Episode 10
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From the show floor, at the Mid-America Restaurant Expo, I had a chance to talk with a good friend of mine Mike Rodemann, Vice President of Operations, The Hillson Nut Company, Cleveland, OH. The Hillson Nut Company was an exhibitor at the the Mid-America trade show. The trade show was designed around the Pizza, Ice Cream, Food Truck, Casual and Fine dinning businesses. Mike and I talked about making special nut recipes for ice cream shops and how nuts really do enhance the flavor of ice cream. Mike also told me that ice cream owners should be aware of the current….. bubble in the pecan market.
Stay tuned for a great conversation with Mike Rodemann about how nuts…… make good ice creams….. taste great!
STEVE CHRISTENSEN – THE HEADMASTER at the Ice Cream ScoopSchool.com – Episode 9
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I had a chance to catch up with a very busy traveler and ice cream trainer this week, Steve Christensen, The Headmaster @ Scoopschool.com located in St. Louis, MO. I have known Steve since the mid-2000’s and have enjoyed his passion for helping all those in the ice cream retail shop business. I caught up with Steve as he was preparing for his class at the Mid-America Ice Cream & Restaurant Expo in Columbus, OH.
Steve Christensen – The Headmaster @ scoopschool.com
Show notes:
Sisters Sweet Shoppe – Ice Cream, Cookies, & Candy – New Store Design – Episode 8
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I first meet with Kurt Dehner, owner of Sisters Sweet Shoppe , Dublin, Ohio, USA, on April 15, 2015. I was introduced by my good friend Matt Wilicoxin with Johnson’s Real Ice Cream, Columbus, OH. I had the pleasure to work with Kurt on the design & layout of his new shoppe. See below how Kurt and the team went from a rough design to a finished beautiful store layout.
Step 1, New Store Design – Rough Draft Store Design Concept
Step 2, Once Kurt agreed on the rough concept we moved to the next rough design.
Rough Design Option #1
Step 3, Option #2 (below) was chosen and it was sent to the building engineer for detailed drawings for local community code approvals. Electrical, water, sewer, lighting, and construction needs were detailed at this point. At this point I become the building consultant for my customer.
Rough Design Option #2
Pictures of store layout & equipment
C Nelson, Model 16diphv, Gelato/Low Glass Style dipping cabinet, 16 flavors to dip cones and more from.
C Nelson, Model BD8JR, Flavor Rail Freezer, Milk Shake Prep Freezer Cabinet
Vitamix Heavy Duty shake blenders, The Quiet One
Take a few minutes and listen to Kurt tell his story of buying an existing business, designing a new shop, moving into the new shop, and how he competes with some pretty big competitors in his neighborhood.