Category Archives: Podcasts

Episode 22, Cold Plate Carts – How they Work

Ice Cream Scoop Mobile Cold Plate Truck – Designed by George Dunlap and the team at C. Nelson Mfg.

Cold plate carts are a must if you plan on going to outdoor events without electric power. Cold Plate carts by C. Nelson will last a long time once they are frozen. This Podcast explains how they work. Take a few minutes and listen. I am always at your service, call me anytime. George Dunlap

C. Nelson vs. Excellence Dipping Cabinets which is best? It Depends. Episode 21


C. Nelson Mfg., Co builds one of the best cabinets in the world. I have had the pleasure to work with the Smith family, owners of C. Nelson, for over 40 Years. I have designed, installed, serviced, and scooped from these awesome cabinets. They are built to last.

Excellence Industries is a world class importer of value priced cabinets. I have had the opportunity to work with Excellence for over 15 years and have found the Excellence dipping cabinet to be a satisfactory alternative when availability is key. The Excellence is not the same cabinet as the ones built in the USA, but, it is a cabinet that will allow you to start scooping ice cream today, and under today’s economic craziness that works for many.

Happy New Year 2022 – Soft Serve Ice Cream or Hard Ice Cream, Episode 20

Welcome to 2022 the season has started and we are embracing a new season; increased costs and exciting time to be selling both Hard Ice Cream and Soft Ice Cream, today’s conversation is do i sell both?

Enjoy these below articles on the differences of Soft Serve and Hard Ice Cream.

The Real Difference Between Soft Serve Ice Cream And Regular Ice Cream


A Look at the Differences Between Soft Serve and Hard Ice Cream

Soft Serve Vs. Hard Serve Ice Cream, CBS Pittsburgh

Whipty-Do!, Joe & Kristen Fields, their story – Episode 17

Kristen & Joe Fields, Whipty-Do!, tell their story and then COVID HIT.

The “Famous” Blue Cone!

I have had the pleasure to work with Kristen & Joe Fields for many years. I have enjoyed watching them grow their business; with great ice cream treats, hard work, and a well planned Social Media program. Their use of Facebook and Instagram has paid off well. Listen to their story about operating a family business, the challenges of raising a family, and how they adapted to the… COVID PANDEMIC.

Bliss Small Batch Creamery, Theresa Fouquette – Episode 16

Today I had the pleasure to talk with Theresa Fouquette, co-owner, of Bliss Small Batch Creamery. Theresa talks about her vision on building her first store, adapting to the COVID 2020, and her dreams for future growth with mobile carts, trucks, and retail shops.

COVID 2020 How Bliss Creamery adapted to a Pandemic

(3) C. Nelson Mfg., CO. 12diphv curved glass cabinets in BLACK

Outside counter retail service – COVID the new normal in retail sales


Chocolate Shoppe Ice Cream – David Deadman, NICRA 2018 Convention Chair, Episode 15

Chocolate Shoppe Ice Cream – David Deadman, NICRA 2018 Convention Chair, Episode 15


Show Links and Links:

2018 NICRA CONVENTION GUEST SPEAKER Brain Smith of Ample Hills Creamery, Brooklyn, NY


National Ice Cream Retailers Association – Steve Christensen, Executive Director, Episode 14

National Ice Cream Retailers Association – Steve Christensen, Executive Director

Just last week, I caught up with my good friend Steve Christensen and we talked about the retail ice cream industry.  He talked about his life journey and business experiences that have helped him prepare for his new job as the ( August 2018) Executive Director of the National Ice Cream Retailers Association (NICRA).  Steve talks about the history and people that have made NICRA a wonderful group to be part of.

Steve and I talked about how  NICRA is the best resource for new operators just getting started in our industry.  Where else can you sit down with a Carl Chaney of Chaney’s Dairy Barn or David Deadman of Chocolate Shoppe Ice Cream and talk about how to get started in the ice cream industry.  As Steve said, Carl and David are just 2 examples of the wonderfully successful operators in NICRA that are available to help new shop owners.

Show Notes:



ICE Cream Alliance of UK

Brian Smith w/Ample Hills Creamery, Keynote Speaker @ 2018 NICRA Convention



Clementine’s Naughty & Nice Creamery by Tamara Keefe – Episode 13

Clementine’s Naughty & Nice Creamery

Clementine’s Naughty & Nice Creamery, owner, Tamara Keefe and I talk about how she started in the small batch, handcrafted, ice cream industry and how she is growing her brand.

 Tamara  has some great suggestions for those soon to be shop owners about social media, budgeting, and what it takes to open you first store.


Inside Clementine’s with (2) C. Nelson Mfg., Co Curved Glass/HIV ice cream dipping cabinets


Clementine’s Store #2

NICRA Join today!

NICRA, National Ice Cream Retailers Association