With Social Distancing and the use of masks in today’s food service/ice cream retail shops, a new updated store design is paying dividends for many ice cream shop owners. Walk up/Drive Thru shops are experiencing ice cream sales like never before. We are seeing a hug shift from the inside only shops to the walk-up/drive thru operations. Today the customer is afraid to come in side, if not given comfortable inside options, like spacing at the order counter and seating area, but the ease of drive thru is winning the day at many shops. Many of my clients are seeing 60% or more store sales at the drive thru.

This shop designed for high, C. Nelson 12DipHV-Curved Glass Gelato Style scoop cabinets, visibility of over 24 homemade ice cream flavors, homemade ice cream cakes & pies, with easy Entrance and easy Exit of the shop. The drive thru window is in close proximity to the prep area for quick ordering and service. The WalkIn-WalkOut concept allows for maximum display of all ice creams and frozen treats; while the drive-thru allows for maximum, social distancing/customer comfort.

Eric’s Ice Cream Factory operates 5 shop in Northwest Ohio and continues to adapt to the changing COVID19 environment.