GEORGE DUNLAP, APRIL 30, 2020. Looking for suggestions on best practices on either Re-Opening or just Opening for the season, your ice cream shop, during the COVID-19 Pandemic,I suggest you listen to my good friends, Sue Kloter, Frank & Irene O’Brien, and Sam Alcane with Cornell University. Some great practices to ponder. As always I do suggest all of you to join the NICRA group for industry support and friendship.