Tag Archives: jeni’s

Jeni’s, a 2020 Customer Spotlight

By; George Dunlap, 1/29/2020. We at C. Nelson Mfg., Co, have had the pleasure to serve Jeni’s for many years. Her passion for, making wonderful ice creams, providing enhanced personal customer service, and an overall engaging retail experience, is the future of the retail ice cream industry’s competitive focus.

The below article by Simon Mainwaring , at Forbes , tells how the team at Jeni’s is very Purpose Driven and very focused on their customer’s desires.

Purpose At Work: How Jeni’s Ice Cream Builds An Impactful Culture Around Its People

Simon Mainwaring Contributor CMO Network I write about how to drive growth for purpose-driven brands.

Companies that put people and purpose first build brand communities and consumer loyalty. In today’s crowded business environment it’s critical to distinguish yourself from the competition. While delivering quality products will always be important, consumers are also looking to support brands that stand for causes they believe in.

How Jeni’s Ice Cream Builds An Impactful Culture Around Its People
How Jeni’s Ice Cream Builds An Impactful Culture Around Its PeoplePhoto credit Jeni’s Ice Cream

An excellent example of a company building community around shared values is Jeni’s Splendid Ice Creams. The Certified B-Corp prioritizes forming relationships with suppliers, team members, local nonprofits and customers. I had the pleasure of speaking with founder Jeni Britton Bauer about how she leads with purpose. Here’s our discussion.

Simon Mainwaring: Let’s start with how you went about creating a special product. 

Jeni Britton Bauer: I quit art school to make ice cream. I was working in art, ice cream and pastry. It was all crossing over for me. Once I figured that out, I had to start a little ice cream shop.

After begging my friends for some cash and buying a few things, the only place I could start up was in a farmer’s market. I was in that farmer’s market with my prototype Jeni’s, which was called Scream. That was 1996 to 2000. Two years later I opened Jeni’s in the same place.

Everything I learned about how to make really good ice cream came from talking to the farmers. I started getting to know them, understanding seasonality, understanding their world, understanding how much they want to get paid for these things. Are they going to sell me strawberries or would they rather go to the farmer’s market and get a better price?

How Jeni’s Ice Cream Builds An Impactful Culture Around Its People
How Jeni’s Ice Cream Builds An Impactful Culture Around Its PeoplePhoto Credit Jeni’s Ice Cream

Most of the hours at the market weren’t busy. The merchants would encourage each other and hold each other accountable. We became like a family. The idea of community comes from that. A rising tide can lift all ships. We also have to pull others up with us. Standards are really important. Trust is important.

I was in the market making ice cream every day for 10 years. I served it over the counter. I listened to feedback. My standards became merged with what our customers were expecting. Where did it come from? Who made it? How? What’s the story behind this? To this day, that’s who we are. Every initiative we’ve got is directly tied to that time in that market.

Mainwaring: So there’s something about the integrity of that process that led you to create this special product?

Britton Bauer: You slowly build your own world because you learn as you go. It’s a different way of doing it. But people sometimes forget that boots on the ground experience. It’s where you learn everything. It becomes a foundation.

People ask me who my entrepreneur idol is. Willy Wonka. That Willy Wonka style entrepreneurship suits me. Some people go the sort of Stanford grad route. That can be great in its own way too. It’s just not me.

Mainwaring: Tell me the journey to becoming a B Corp. How did that come about?

Britton Bauer: We thought, “We’re already doing that. Let’s just apply and see what happens.” We got B Corp status in 2013.

That was great because some new copycat competitors were coming into the market. We have high integrity. We would never say something is grass pastured if it wasn’t. But people who copy your business model and try to make it look like you may not have that same integrity.

The B Corp status allowed us to put a stamp on it. We went through the audit process to say that we actually are paying a living wage. We actually are buying things directly from people. We’re here to get better at that over time with B Lab’s help and guidance. That is awesome.

We don’t really use B Corp in our marketing. I actually think it takes away from the idea that we’re here for absolute deliciousness. If people want to know what’s behind the brand, the information is there.

How Jeni’s Ice Cream Builds An Impactful Culture Around Its People
How Jeni’s Ice Cream Builds An Impactful Culture Around Its PeoplePhoto Credit Jeni’s Ice Cream
Continue reading

Our 6 Favorite Ice Cream Pints of All Time – rachael ray every day mag

So many and yet so little time to taste….them all.

Our 6 Favorite Ice Cream Pints of All Time

Looking for your new go-to flavor? Try one of these faves, picked by Rachael Ray Every Day editors. Warning: you might not wanna share.

Ben & Jerry’s Peanut Butter Fudge Core

ben jerrys peanut-butter fudge core

Photo courtesy of Ben & Jerry’s

“It’s pure, unadulterated gluttony, like if a peanut butter cup exploded inside the pint.” —Christina Izzo, features editor 

Buy it on Amazon

Graeter’s Black Raspberry Chocolate Chip

graeters black raspberry chocolate chip

Photo courtesy of Graeter’s

“A signature flavor from this Ohio company that deserves all the hype. Bonus: It’s purple!” —Charles Grayauskie, test kitchen associate

Buy it on Amazon

Jeni’s Splendid Ice Creams Brambleberry Crisp

jenis splendid ice creams brambleberry crisp

Photo Courtesy of Jeni’s Splendid Ice Cream

“Imagine a blackberry and currant crisp à la mode. Now flip the proportions.” —Geraldine Campbell, executive editor

Buy it at Jenis.com

McConnell’s Eureka Lemon & Marionberries

mcconnells eureka lemon marionberries

Photo Courtesy of McConnell’s Fine Ice Creams

“This pint is so popular, they made a dairy-free version— and it’s also pretty darn delicious.” —Alexa Weibel, senior food editor

Buy it at McConnells.com

Ample Hills Creamery Peppermint Pattie

ample hills creamery peppermint pattie

Photography by Peter Ardito

“Super minty with hunks of candy. This is mint-chip living its best life!” —Nina Elder, executive food editor

Buy it at AmpleHills.com

Salt & Straw Strawberry Honey Balsamic with Black Pepper

salt straw strawberry honey balsamic black pepper

‘Resident strain’ of Listeria found at Jeni’s Ohio ice cream plant | Food Safety News

Inspectors from the U.S. Food and Drug Administration have again found Listeria at the Jeni’s Splendid Ice Creams manufacturing facility in Columbus, OH. Two of the 75 environmental samples collected there on Jan. 26 were positive for Listeria monocytogenes, according to an Aug. 9 warning letter that FDA posted on Wednesday. The positive samples were taken from the… Continue Reading

Source: ‘Resident strain’ of Listeria found at Jeni’s Ohio ice cream plant | Food Safety News

So very little time and so many choices. A day at the NRA Chicago food equipment trade show.


Scooter’s Custard, one of Chicago’s great custard shops only minutes away from the NRA Convention site, well worth your time and energy.  Great folks and wonderful tasting custard.



Advanced Gourmet displaying their European Pozzetti “Dip style” cart. A very beautiful and well designed “new-age” look. I am a big fan of “taking it to the treats”!!! 



Distinctive Foods displaying their Wunder-Bars with a freezer push cart.



Cedar Crest Ice Cream, displaying 12 flavors in their C. Nelson 12dip ice cream dipping cabinet.



Another stop after the NRA show, is Jeni’s of Chicago.  Relaxing shop and a great choice of Jeni’s Splendid ice creams.