Author Archives: George Dunlap

About George Dunlap

1973 my parents opened their ice cream store called Peppermint Patti's in Defiance, OH. We served soft ice cream/custard and hand scooped ice cream. During my years at Bowling Green State University (1973-1977) I worked in the store and traveled NW Ohio selling frozen ice cream novelties to grocery stores. After I graduated from BGSU in 1977, I traveled the Midwest USA selling Ice Cream machines, designing and bulding ice cream stores.

Ice Cream Recalls hurt everyone – The latest, Baskin-Robbins & Turkey Hill.

Ice Cream recalls hurt the Industry in general but seem to draw attention to the large operations, all operators need to be aware of keeping our shops and equipment sanity. The below read is helpful for us all to understand the financial cost of such a recall. It can happen to you; what are your doing to stay ahead of such a costly issue?

Guilty Eats
CHICAGO, ILLINOIS - MARCH 13: Anthony “Spice” Adams teams up with Dunkin’ and Baskin-Robbins to celebrate the launch of the brands’ newest treat, the Affogato, in Chicago, Illinois on March 13, 2019. An Affogato is an Italian delicacy that includes hot espresso poured over cool vanilla ice cream and will be served in Dunkin’ and Baskin-Robbins combo stores nationwide. (Photo by Robin Marchant/Getty Images for Baskin-Robbins)
CHICAGO, ILLINOIS – MARCH 13: Anthony “Spice” Adams teams up with Dunkin’ and Baskin-Robbins to celebrate the launch of the brands’ newest treat, the Affogato, in Chicago, Illinois on March 13, 2019. An Affogato is an Italian delicacy that includes hot espresso poured over cool vanilla ice cream and will be served in Dunkin’ and Baskin-Robbins combo stores nationwide. (Photo by Robin Marchant/Getty Images for Baskin-Robbins)

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Mitchell’s Ice Cream Cleveland,OH to Unveil Rotunda Scoop Shop inside Heinen’s Downtown.

Mitchell’s Homemade Ice Cream, 18832 Westwood Dr, Strongsville, OH, USA, 44136

Going back to 2002 and earlier, I had the pleasure to serve Mike Mitchell and his team at Mitchell’s Homemade Ice Cream at their, then, one shop. Today Mitchell’s Ice Cream is one of Cleveland, Ohio’s favorites. Mitchell’s hard work and attention to serving the customer with great tasting and quality designed ice creams are one of their keys to success. The below article is about Mitchell’s teaming with with Heinen’s in their downtown Cleveland, OH store. Good read.

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Pierre’s Ice Cream – sold to Ohio Processors

Pierre’s Ice Cream, Cleveland, OH since 1932

Pierre’s Ice Cream sold to Ohio Processors, announced last week. I had the pleasure to meet the Roth Family when I started in the Retail Ice Cream Industry back in the early 80’s. At that time they were the legend of Cleveland. Over time the market grew and others developed awesome marketing programs and later left Pierre’s behind. Ohio Processors is a well established and successful Ohio dairy operation and will give the market something to watch. Below is an article about the Roth family and the journey of Pierre’s Ice Cream.

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Kari Seher, founder, of Melt Ice Creams – Customer Spotlight.

Melt Ice Cream Push Cart
Melt Ice Creams Dip Cabinet, BD series by C. Nelson.

During my years at C. Nelson Mfg., Co. I had the pleasure to talk and meet with many great ice cream shop operators across the World. Kari Seher of Melt Ice Creams, was one of the most exciting and driven young ladies I have talked to. If you have time and desire to learn Kari Seher’s story; it is exciting. 4/19/2022

MELT ICE CREAMS – Ice Cream Truck
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Homemade Salted Caramel Ice Cream – Bi-Rite Creamery

Looking to set your self apart from the competition? Even soft-serve shops can do this, yes mix into your quality ice cream mix and run through your soft-serve machine. Bi-Rite stands apart from the rest.

Homemade Salted Caramel by Bi-Rite Creamery of San Francisco, CA

Call today and let’s make great ice cream flavors together!

C. Nelson vs. Excellence Dipping Cabinets which is best? It Depends. Episode 21

SHOW NOTES:

C. Nelson Mfg., Co builds one of the best cabinets in the world. I have had the pleasure to work with the Smith family, owners of C. Nelson, for over 40 Years. I have designed, installed, serviced, and scooped from these awesome cabinets. They are built to last.

Excellence Industries is a world class importer of value priced cabinets. I have had the opportunity to work with Excellence for over 15 years and have found the Excellence dipping cabinet to be a satisfactory alternative when availability is key. The Excellence is not the same cabinet as the ones built in the USA, but, it is a cabinet that will allow you to start scooping ice cream today, and under today’s economic craziness that works for many.

Soft Serve or Hard Scooped Ice Cream, which do I sell – the trend is to offer both, 2 unique and different markets that you can satisfy.

There was a time that if you wanted a Scooped Ice Cream cone you went to the local hand dipped ice cream shop, if you wanted soft serve you went to the local Dairy Bar. Today selling both Hard and Soft Ice Cream at the same shop continues to grow. Why? Because it is the answer to serving your customer’s wants. Can a shop survive selling only 1 style Ice Cream, Yes. But the growing trend is to blend both into the shop menu.

Charlotte’s Soft Serve Ice Cream shop, is a example of this move to selling both. Why? Because her customers wanted both. How hard is it to add 8 or more flavors of scooped ice cream? It is easy, contact your local Ice Cream Supplier – Dairy. In Charlotte’s case she added Perry’s Ice Cream. This becomes a profitable partnership between you the shop owner and your ice cream supplier.

Hard Ice Cream options for Charlotte’s Soft Serve Ice Cream by Perry’s Ice Cream

Check out this weeks Podcast

Call GEORGE DUNLAP TODAY, If I may be of assistance regarding this exciting addition to your Menu $.

Happy New Year 2022 – Soft Serve Ice Cream or Hard Ice Cream, Episode 20

Welcome to 2022 the season has started and we are embracing a new season; increased costs and exciting time to be selling both Hard Ice Cream and Soft Ice Cream, today’s conversation is do i sell both?

Enjoy these below articles on the differences of Soft Serve and Hard Ice Cream.

The Real Difference Between Soft Serve Ice Cream And Regular Ice Cream

WHAT MAKES HARD AND SOFT SERVE ICE CREAM DIFFERENT?

A Look at the Differences Between Soft Serve and Hard Ice Cream

Soft Serve Vs. Hard Serve Ice Cream, CBS Pittsburgh

Soft Serve, our shops do this everyday! on a Sugar Cone.

Soft serve inspires Blue Bunny’s new Twist Cones, as published in Dairy Processing Magazine, by Benton Smith, 04/04/2022.

Soft serve inspires Blue Bunny’s new Twist Cones

My customers do this everyday in their Soft Ice Cream shops: making Home-Made treats. We welcome Blue Bunny to this market segment. George Dunlap, 4/7/2022

Blue Bunny Twist Cones soft serve Chocolate Vanilla Strawberry Cheesecake Chocolate Peanut Butter
Photo: Blue Bunny

04.04.2022 By Benton Smith

CHICAGO – While concocting its newest frozen desserts, Blue Bunny aimed to bring the soft serve ice cream experience to customers’ freezers.

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Golly G’s: Coffee, Ice Cream, Sweets, the story, by my good friend Joey Boykin

Joey tells the story of his dream and his love of family and community.

I first meet Joey during the spring of 2017, I have had the pleasure to serve Joey and his family as they developed an awesome family branded ice cream retail experience. Golly G’s is an American success story, I have found Joey Boykin’s story to be very helpful in my life and my business activities.

Joey has several shops and a very successful Ice Cream Truck program.